"Our accounts payable is automated and it’s amazing - one of the best business decisions we’ve made."

Jannik Lawaetz.
CEO, LuggageHero
Copenhagen, Denmark
Travel and Hospitality Tech

LuggageHero: Scaling through finance automation with Corpay One

LuggageHero, headquartered in Denmark, is a network of short-term luggage storage options in shops, cafes, hotels and more. Their platform and network of storage options empowers travellers to explore in a more convenient way - without struggling to find a storage locker or dragging a heavy suitcase around.

They’ve got over 250,000 users in 40+ cities around the globe.

We caught up with co-founder and CEO, Jannik Lawaetz, to learn more about the value finance automation brings to the LuggageHero team.

Why LuggageHero chose finance automation

LuggageHero has been using Corpay One since 2018. 

In a year, they quadrupled the size of their team and felt the daily growing pains of approving and paying bills manually. LuggageHero was growing rapidly, expanding around the world. No matter what, growing as an organization means increasing expenses and, therefore, increasing bills that need to get paid. 

Despite their internal approval processes, they often found themselves paying the same bill twice. Team leaders were forced to spend their time on tactical things, like manually approving bills, rather than focusing on strategic initiatives. 

To bridge the gap, they hired a freelancer for a few hours a day to double-check their bills and use an online banking system to complete payments. When they switched to Corpay One, they no longer needed a person to oversee incoming bills and outgoing payments.

Automated accounts payable

When LuggageHero adopted Corpay One, they were able to reduce bookkeeping and accounts payable hours by 20 hours per week. In terms of cost savings, that’s a 90% decrease in what they would have otherwise spent on this kind of work for their size.

Their team has been using Corpay One’s Workflows function to automate expense approvals, bill categorization and payments. From there, payments are made through Corpay One and recorded in their accounting system automatically. 

LuggageHero is also using Corpay One's Slack integration to further automate and simplify expense approvals. With this integration, expenses can be approved, declined or followed-up on - without ever leaving Slack. 

“Our accounts payable is automated and it’s amazing - one of the best business decisions we’ve made,” Jannik says.  

Plus, Corpay One handles international payments.

For an international operation like LuggageHero, it’s essential to have a seamless way of sending funds to vendors across the globe, while keeping books organized and funds accounted for. 

Optimizing through finance automation

As LuggageHero enters new markets and works with new contractors, they are able to simplify their bill pay process by simply giving contractors their Send&Scan Address. 

To help organize their accounting system and measure expenses by region, they enter each new city as a department in Corpay One. This not only helps the team stay organized, but it gives their leadership valuable insights into operational setup costs and understand how those costs vary from city to city. These are crucial metrics for a growing organization. 

On top of solidifying a stronger financial reporting structure, Corpay Onehas been able to relieve a lot of the day-to-day stress of running a business for Jannik and his team. 

Plus, Corpay One has eliminated the risk of data entry errors for LuggageHero. They no longer need to worry about manual typing mistakes, duplicate bills and inefficient chat communication. 

“This relieves a significant amount of workload and worries for me. It's become increasingly easy to onboard new contractors and employees since our accounts payable processes are so clear and concise,” Jannik says. 

About Corpay One

Corpay One [formerly Roger] is the leading bill pay solution for small-and-medium-sized businesses. Picture your bank’s bill pay - only smarter, with built-in bookkeeping and approval workflows that work for your team. This is one effortless platform, designed to save you time, money and help you focus on what counts. For accountants and bookkeepers, Corpay One’s Advisors platform is the only platform to truly automate client accounting services. Get started today!

*These testimonials were received via text, audio or video submission. They are individual experiences, reflecting real life results of those that have used our products and services. Results may vary.

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