The Websites, the Apps, the Services, the Communications, and the Participation Opportunities are collectively referred to as the “Company Activities and Interactions.”
"Personal Information" means any data that identifies you as an individual or relates to an identifiable individual. We obtain various categories of Personal Information relating to you from various sources described below.
The categories of Personal Information that we may collect include:
Personal Information Obtained from You
We collect Personal Information from you directly in a variety of ways. Some examples are when you:
Personal Information Obtained from Third Parties
We may collect your Personal Information from third parties. Some examples are when we collect information from:
Personal Information Obtained Passively
When you access our Websites, we and our service providers may collect Personal Information related to you, as well as processes and programs that are running on your device, through automated means, such as cookies, web beacons, and web server logs. A cookie is a small data file that a website transfers to your computer’s hard drive. Web beacons (sometimes called transparent GIFs, clear GIFs, or web bugs) are small strings of code that provide a way for us to deliver a small graphic image (usually invisible)on a web page or in an email. Web beacons can recognize certain types of information on your computer such as cookies, the time and date a web page is viewed, and a description of the web page where the web beacon is placed. A web server log is a simple text file that records activity on the server, such as when and how visitors are accessing a website.
We may use Personal Information provided to us as follows:
In some instances, we may combine Personal Information and other information we collect with offline information, including information from third parties. We may also transfer or disclose your information within our corporate family of companies for these purposes.
We disclose your Personal Information to third parties when we have your prior consent and under the following limited circumstances:
Our Websites may contain third-party links, include third-party integrations, or offer a co-branded or third-party-branded service(collectively, “Other Links and Sites”). Through these Other Links and Sites, you may be providing information (including Personal Information and other information) directly to the third party (which may include certain service providers), us, or both. Because these Other Links and Sites may not be hosted or controlled by us, however, we are not responsible for the privacy practices of those Other Links and Sites or the content provided thereon.
The Websites may use analytics services provided by third parties, such as Google Analytics, Adobe Analytics, and Moz, among others(collectively, “Data Analytics Providers”). These Data Analytics Providers use collection technologies to collect and store information about the use of our Websites and the use of other websites, apps, and online resources.
If you use different devices, such as your home computer, laptop, mobile device, and/or other smart device, to access our Websites, Apps, and Services, we may use cross device tracking tools provided by third parties, such as Adobe Marketing Cloud Device Co-op. The Adobe Marketing Cloud Device Co-op allows us to better understand how you use our Websites, Apps, and Services across the various smart devices you use and to deliver tailored promotions. You can visit https://cross-device-privacy.adobe.com to learn more about how Adobe does this and to manage your choices relating to linking of devices.
We may use third-party advertising companies to serve advertisements regarding goods and services that may interest you when you access and use our Websites or Apps, other websites or apps, or other online services. To serve such advertisements, these companies place or recognize a unique cookie on your browser, including through use of pixel tags. If you would like more information about this practice, and to learn about your choices in connection with it, please visit http://www.networkadvertising.org/managing/opt_out.asp and http://www.aboutads.info/. To opt out of the practice, you may download the App Choices app at www.aboutads.info/appchoices.
Under certain state laws, collection of data through third-party cookies for targeted advertising and similar purposes may be considered a “sale.” To opt-out of automated sales of Personal Information, please click Do Not Sell My Personal Information.
We store your Personal Information and other information using reasonable physical, technical, and administrative safeguards. While we use industry standard means to protect our Websites, Apps, Services, and your information, no transmission of data over the internet is guaranteed to be completely secure. The measures we use are appropriate for the type of information we collect. However, it may be possible for third parties not under the control of us to intercept or access transmissions or private communications unlawfully. We cannot promise that your use of our Websites or Apps will be completely safe, nor can we ensure or warrant the security of any information you transmit to us over the internet. We encourage you to use caution when using the internet.
Under the California Consumer Privacy Act (“CCPA”),consumers have the right to request that a business not sell their personal information. We do not share your information with third parties in exchange for money. We do share your Personal Information with third parties to enhance your experiences with us, to improve our ability to serve you, and to keep you aware of our products, services, and offers. As described above in our “Cookies” section, California law may treat some such disclosures as a “sale,” and consumers have a right under the CCPA to direct us not to sell their personal information. If you wish to opt out of such a sale of your personal information, please click Do Not Sell My Personal Information.
In addition, the CCPA provides California residents with the following privacy rights:
If you are a California resident, or an authorized agent acting on behalf of a California resident, and would like to exercise one of these rights, please visit our website here or call us at +1 (888) 914-9661 (PIN 261782). When submitting such a request, please indicate the type of request you are making and provide the consumer’s first name, last name, email address, county, state, and the product or service the consumer has used. Once you submit a request, we will use that information to contact the consumer and attempt to verify the consumer’s identity by requesting a declaration and comparing the information provided to the information collected and/or maintained by us.
Please note there may be circumstances where we will not honor your request, as permitted under the CCPA. For example, if you request deletion, we may need to retain certain personal information to comply with our legal obligations.
To contact us with questions about our compliance with the CCPA, email us at firstname.lastname@example.org. Please note that consumers will not receive discriminatory treatment for the exercise of privacy rights conferred by the CCPA.
We do not knowingly collect or sell information regarding anyone under the age of 13. If you are a parent or guardian and believe we may have inadvertently collected personal information from your child, please notify us immediately by sending an email to email@example.com.
If you no longer want to receive marketing-related emails from us on a going-forward basis, you may unsubscribe from such email by clicking the unsubscribe link in the footer of such email. We will try to comply with your request as soon as reasonably practicable. If you opt out of receiving marketing emails from us, we may still send you important administrative messages, from which you cannot opt out.
California Civil Code § 1798.83 further permits California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. If you are a California resident, you may ask us to refrain from sharing your personal information with certain of our affiliates and other third parties for their direct marketing purposes. To learn more about this process, please see our “Privacy Rights of California Residents” section above.
From time to time, we post customer testimonials on our Websites which may contain Personal Information, such as the customer’s name. We do obtain the customer’s consent prior to posting the testimonial. If you wish to update or delete your testimonial, you can contact us by sending an email to firstname.lastname@example.org.
In certain circumstances, you may be able to review and request changes to your Personal Information on the Website or by sending an email to email@example.com.
Fleetcor will coordinate with its U.S. subsidiaries, divisions, affiliates, and operations to respond to any requests, questions, or concerns that you submit to us.
Our Websites, Apps, and Services are hosted in the United States, which means Personal Information we collect will be processed by us in the United States where data protection and privacy regulations may be different or less stringent than other parts of the world, such as the European Union. If you use or visit our Websites, Apps, and Services, you consent to the collection and/or processing in the United States of Personal Information we collect from you.
Last Updated: May 3, 2021